Caring for Healthcare Workers During Crisis

• 2020

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• Tait Shanafelt; Jonathan Ripp; Marie Brown; Christine Sinsky

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About

This article describes how hospitals and health care organizations can help doctors and staff before, during, and after a crisis. It explains that strong support helps workers stay healthy, avoid burnout, and recover from stress. Steps include planning ahead for emergencies, giving clear information, meeting basic needs like food and rest, checking on workers’ feelings often, learning from each crisis to improve next time, honoring lost colleagues, and making sure mental health help is easy to get. Building a caring system keeps the workforce strong in tough times.

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Tags

Focus Area: Mental Health

Audiences: Emergency Managers; Physicians

Emergency Management Stage: Response

Bundles: DMC 5

Keywords: Burnout, Professional; Crisis Intervention; Disaster Planning; Health Personnel; Leadership; Mental Health; Stress, Psychological; Occupational Health; Organizational Policy; Resilience, Psychological; Pandemics

Institutions: American Medical Association (AMA)

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The information provided on this website is for educational purposes only. It does not substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

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