Psychological First Aid Parts 4 & 5: Techniques and the "Dos" and "Dont's" of PFA

• 2020

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This is the fourth of five videos from the Psychological First Aid training course. It describes the main techniques used in Psychological First Aid (PFA) and explains what you should and should not do when helping someone in a crisis. It gives clear steps to support people who are upset or stressed, such as listening carefully, staying calm, and offering comfort. It also warns against giving false promises or forcing people to talk about their feelings if they are not ready. The article includes helpful links for more information on PFA skills.

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Tags

Focus Areas: Everyday Emergency; Mental Health; Natural Disasters; Severe Weather; Trauma; Violence

Audiences: EMS Clinicians; Families & Children; Nurses; Physicians; Public Health Professionals

Emergency Management Stage: Response

Keywords: Communication; Counseling; Crisis Intervention; Disaster Planning; Mental Health; Professional-Patient Relations; Stress, Psychological; Psychological First Aid

Institutions: University of Minnesota

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Psychological First Aid Part 3: Principles of Psychological First Aid 2020 · University of Minnesota Psychological First Aid Part 2: The Impact of Trauma 2020 · University of Minnesota Psychological First Aid Part 1: Introduction to Psychological First Aid 2020 · University of Minnesota

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