Crisis & Emergency Risk Communication (CERC)

• 2024

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CDC's Crisis & Emergency Risk Communication (CERC) helps people share important information during emergencies. It describes how CERC offers training for health communicators and emergency responders to reduce harm in crises. The training includes courses for leaders, workshops, and presentations. CERC also provides resources like manuals, webinars, and wallet cards to guide communication efforts. Key tips include being honest, acknowledging uncertainty, and staying on message. Spokespersons should know their organization's policies and be transparent while answering common questions about safety during emergencies.

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Tags

Focus Area: Everyday Emergency

Audiences: Emergency Managers; Public Health Professionals

Emergency Management Stage: Preparedness (Prevention / Protection)

Keywords: Crisis Intervention; Health Education; Public Health Practice; Emergency Responders

Institutions: Centers for Disease Control and Prevention (CDC)

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The information provided on this website is for educational purposes only. It does not substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

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