Language Access Toolkit for Health Care Professionals

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About

The Language Access Toolkit helps healthcare professionals provide language services to patients with limited English skills. It describes the importance of understanding patients' rights to interpretation and translation services, which are free in healthcare settings. The toolkit emphasizes using certified interpreters and plain language for clear communication. It also highlights cultural differences that can affect patient care and encourages creating a comfortable environment for requesting language help. By offering various interpretation methods, like in-person or virtual, it aims to improve patient experiences and ensure effective communication between health providers and patients.

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Tags

Focus Area: Everyday Emergency

Audiences: EMS Clinicians; Nurses; Physicians

Emergency Management Stage: Preparedness (Prevention / Protection)

Keywords: Communication Barriers; Language; Patient Rights; Cultural Competency

Institutions: Family Voices

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The information provided on this website is for educational purposes only. It does not substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

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