Crisis and Emergency Risk Communication (CERC) Manual

• 2018

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About

CDC’s Crisis and Emergency Risk Communication (CERC) manual is a guide from the CDC on how to communicate during emergencies. It describes important strategies for sharing information clearly and quickly when crises happen. The manual helps people understand how to manage public fear, build trust, and provide accurate updates. It also explains ways to work with media and use social media effectively in emergencies. By following these guidelines, organizations can better support communities during challenging times. The manual is available online through links provided by the CDC and other resources like the Pediatric Pandemic Network Library.

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Tags

Focus Area: Everyday Emergency

Audience: Public Health Professionals

Emergency Management Stage: Preparedness (Prevention / Protection)

Keywords: Crisis Intervention; Disaster Planning; Information Dissemination; Manuals as Topic; Public Health Administration; Public Health Practice; Health Communication

Institutions: Centers for Disease Control and Prevention (CDC)

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The information provided on this website is for educational purposes only. It does not substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

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