Impact of Disaster Drills on Caregiver Perception and Satisfaction in the Pediatric Emergency Department

• 2011

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• Rachel Charney; Kathy Lehman-Huskamp; Eric Armbrecht; Robert Flood
PMID: 22068063DOI: https://doi.org/10.1097/pec.0b013e318235e3d5

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This article presents a study focusing on caregiver perception and satisfaction of a regional disaster drill in a pediatric emergency department. Caregivers were surveyed on aspects like drill importance, waiting times, service timeliness, impact on comfort, and overall recommendation of the ED. Results showed that caregivers during the drill considered the drill highly important compared to those surveyed before and after the drill. However, there were no significant differences in waiting time, impact on care, or likelihood to recommend the ED. The study suggests that caregivers believe disaster drills are crucial and do not negatively affect children's care, aiding hospital administrators in decision-making regarding disaster preparedness.

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Tags

Focus Area: Everyday Emergency

Audience: Emergency Managers

Emergency Management Stage: Preparedness (Prevention / Protection)

Bundles: Disaster Research Literature Review

Keywords: Data Collection; Disaster Planning; Hospitals, Pediatric; Hospitals, University; Hospitals, Urban; Length of Stay; Patient Satisfaction; Pediatrics; Social Perception; Patient Simulation; Caregivers; Emergency Service, Hospital; Consumer Behavior; Surveys and Questionnaires

Institutions: Saint Louis University

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